Privacy Policy

Effective Date: March 20, 2026

This Privacy Policy describes how Design and Build NW ("we," "us," or "our") collects, uses, and protects your information when you visit our website at https://homeremodelsnoqualmie.com ("Website"). We are committed to safeguarding your privacy and ensuring that your personal information is protected in accordance with applicable laws, including the Washington State Consumer Protection Act, the Children's Online Privacy Protection Act (COPPA), and, where applicable, other relevant privacy regulations.

1. Information We Collect

We collect several types of information to provide and improve our services to you:

• Personal Information:
  • Name
  • Email address
  • Phone number
  • Mailing address
  • Any other information you voluntarily provide through our contact forms or communications
• Usage Data:
  • IP address
  • Browser type and version
  • Pages visited on our Website
  • Date and time of your visit
  • Referring/exit pages
  • Clickstream data
• Cookies and Tracking Technologies:
  • We use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our Website. For more details, please see our Cookie Policy below.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our Website and services
• To respond to your inquiries, requests, or customer service needs
• To personalize your experience on our Website
• To improve our Website, products, and services
• To monitor and analyze usage and trends to enhance user experience
• To communicate with you regarding updates, promotions, or important notices (where permitted by law)
• To comply with legal obligations and enforce our policies

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website and conducting our business, such as website hosting, analytics, and marketing services. These providers are obligated to protect your information and only use it for the purposes specified by us.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, subject to the terms of this Privacy Policy.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct or update any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at linda@designandbuildnw.com. We will respond to your request in accordance with applicable laws.

6. Cookie Policy

Our Website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. Cookies are small data files stored on your device. You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Website.

By using our Website, you consent to our use of cookies in accordance with this Privacy Policy.

7. Third-Party Services

We may use third-party services such as analytics providers (e.g., Google Analytics) to help us understand how visitors use our Website. These third parties may collect information about your use of our Website and other websites over time through cookies and similar technologies. We do not control the privacy practices of these third parties. For more information, please review the privacy policies of these service providers.

8. Children's Privacy

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at linda@designandbuildnw.com. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page and update the effective date above. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Business Name: Design and Build NW
• Address: 8220 Falls Ave SE, Snoqualmie, WA 98065, United States
• Email: linda@designandbuildnw.com

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.